I know that post the migration you can't use Shipping Override files anymore and must use templates but it is unclear from the help page what happens to those products that already have a override applied to them.
The help page: https://sellercentral.amazon.co.uk/gp/help/201834130 says to see the Migrate accounts that use Shipping Overrides or are used to sell media (BMVD) items section below. But that section is missing from the help page.
I've tried asking seller support but am struggling to get them to understand the issue: so far they've told me hold to use a shippings override file (which I know) and that I don't have the migrate button (which I do).
Thanks for your posts!
The new shipping settings will not support shipping overrides as you know. In regards to any existing overrides they are ignored once you move over to the new shipping settings.
You will need to set up your desired shipping for the items and regions using the new settings.
I hope this helps.
So those products that currently have an override will they be automatically assigned to the default shipping template setup during migration or are they stuck in limbo somewhere waiting for a template to be assigned?
I'm really sorry about the information you were being provided before. I'm going to follow up on that.
The items will have the default shipping setting placed on them so you will need to identify the ones you had overrides on and apply the rates to them. Hopefully you saved some of the files you uploaded if you have a lot of items with overrides.
@Matt you can assign free shipping to certain products. You need to create a template for the region and the price and then apply the template to the SKUs.
The thing with the new shipping settings is that you can have up to 20 templates to set different settings for different SKUs.
You can configure each template to set different combinations of shipping options and shipping rates. (I'm still learning about this myself but I am getting the hang of it slowly )
I hope this helps but please let me know if you have more questions.
I think I'm clear about how it works now. Need to do a bit of rejigging before we migrate. We started on Amazon with one postage model with a few exceptions but now the majority of our SKUs use overrides so I need to flip this round I think before we press migrate.
To be fair to the last seller support person I spoke to she did go away and clarify with someone else and then gave me another call back to make sure I hadn't pressed migrate, fortunately I had a feeling that everything would migrate to the default plan so I hadn't.
The help page could be a little bit clearer as it makes reference to a section that isn't on the page.