Home > Communities > FBA Topics >

Has anyone had an issue with Amazon reselling your FBA products??

Amazon Seller Topics
Hi. I came across another seller selling some of our FBA products only to find out it was Amazon reselling our FBA products using an alias company name. I did a test buy from the company, "Hot Stuff Trading Company" and the item was shipped by Amazon from their warehouse in Lexington, KY. Hot Stuff Trading Company is, coincidentally, located in the same building. They slapped a new FNSKU sticker on the package to cover my own FBA sticker on the insert. All my non-sellable FBA products are returned to me so these products have to be ones Amazon marked as "warehouse damaged". What the heck- how is this even legal? Has anyone else run into this issue?

I opened a case but my confidence level that it will be resolved and, more importantly, that Amazon will stop this practice, is about a 2 out of 100...

Thanks.

Edited by: My Recovers on May 31, 2016 8:24 AM


My Recovers wrote:
Hi. I came across another seller selling some of our FBA products only to find out it was Amazon reselling our FBA products using an alias company name. I did a test buy from the company, "Hot Stuff Trading Company" and the item was shipped by Amazon from their warehouse in Lexington, KY. Hot Stuff Trading Company is, coincidentally, located in the same building. They slapped a new FNSKU sticker on the package to cover my own FBA sticker on the insert. All my non-sellable FBA products are returned to me so these products have to be ones Amazon marked as "warehouse damaged". What the heck- how is this even legal? Has anyone else run into this issue?

I opened a case but my confidence level that it will be resolved and, more importantly, that Amazon will stop this practice, is about a 2 out of 100...



Hi Dave,

Thanks for your reply. I may be missing something, but I don't want it both ways. If the item is sellable, then it should be resold with all my other FBA products. If the item is damaged, then it wouldn't (or shouldn't) be resold as a warehousedeal. I have all unfulfillable inventory - customer damaged or "defective" - sent back to me every week.

The only other scenario would be, as you noted, is if another seller happened to buy a bunch of individual customer-purchased FBA items and are reselling them through Amazon FBA (not available on prime because they undercut my sales price and charge shipping), and that this seller's selling location happens to be an Amazon warehouse? It seems like a lot of coincidences.

Is there a special email distribution list for warehouse deals? Thanks again.

Kelly
P.S. I meant to hit "yes" reply was helpful, but I can't edit it - sorry!

Edited by: My Recovers on May 31, 2016 8:55 AM


My Recovers wrote:
Hi Dave,

Thanks for your reply. I may be missing something, but I don't want it both ways. If the item is sellable, then it should be resold with all my other FBA products. If the item is damaged, then it wouldn't (or shouldn't) be resold as a warehousedeal. I have all unfulfillable inventory - customer damaged or "defective" - sent back to me every week.



Awesome, Dave - many thanks!!


')