Hi Guys! I need help to improve valid tracking rate. If I received the tracking number, I always check carrier if the tracking# already reflect on their system before I push "confirm shipping" on my seller account. I always get low target percentage for invalid tracking rate. How do you guys maintain great score on this area? I need help please. Thanks
My valid tracking rate has been at 100%, since they fixed the earlier problems when they rolled out the application.
I enter the tracking number and mark order shipped as soon as I finish packing it, and affix the label. I then move on to the next order.
Never causes a problem.
I can't rely on our Post Office. The carriers are supposed to scan the labels when they pick up the packages. Most do, others scan them at the Post Office, some don't scan them at all.