Reports > Business Reports > Sales Dashboard (change dates to show year-to-date sales)
Performance > A-to-Z Guarantee Claims > (Click Summary in the header, sum the totals in ordered)
The first shows me a number that is ~9% lower than the second. I have had 2 returns, but they were on low-priced items and only account for a small percentage of the difference.
Edited by: RI Books & Toys on Jun 1, 2014 2:00 PM
Thank you for posting to the seller forums.
I've reviewed your post. I'm opening a case for you so I may research this discrepancy between the two report views. My next correspondence to you will be from that case.