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More Reviews. More Sales

ZonMaster is the leading feedback and review management tool for Amazon sellers. Trigger emails based on sale, ship or delivery date.

Automated Responses To Your Customers

Great customer relations is a proven way to get better reviews.ZonMasterworks 24/7 to contact your customers, so you can focus on your business.

Get Collecting More Feedback, Reviews, Rankings, And Sales With Our Industry-Leading Customer Contact Manager

Top Features

Global Marketplaces

 

We support selling in all of the following Amazon Marketplaces. WithEVERYZonMaster subscription you can have 1 merchant account per region.

Review Matching

See who is leaving you reviews and for what orders. Get full customer and order information about all verified reviews.
Stop sending emails to people who've reviewed!

Advance Scheduling

Schedule your e-mails with flexible criteria up to 120 days after product delivery.

Powerful Template Design

With our flexible e-mail template creator even a single template can power your entire review process.

MFN Package Tracking

Not using FBA? No problem. We can still track your packages for delivery-based triggers.

Virtual Assistant Accounts

UnlimitedReduced permissions logins for those who are helping you out.

 

Order Timeline

See everything about an order – displayed visually

Pre-Made Starter Templates

A growing number of starter packs to get you up and running in minutes.

Flexible Customization

Customize your templates, allowing your e-mails to be specific to every customer's order.

International Support

Cover North America (USA, CA, MX), Europe and India with a single ZonMaster account.(1 Amazon store per region, per ZonMaster account)

Multiple Triggering Options

15 possible triggers, including on review and seller feedback

Attachments

Need to give your users a product manual? Or some bonus content? ZonMaster can send out email attachments with any template.

 

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How It Works

1. Schedule Emails

Using our easy point and click interface choose when you want your emails to go out, and who should get them.

Example

Send1 Day After ShippedTo Orders Placed After August 24, 2016 11:33. Keep sending, regardless of reviews, for purchases onAmazon.co.uk

2. Sit Back

With our sophisticated reporting, know exactly which emails are going out and how they are performing. We show you open rates, review generation rates and more!

3. Get Reviews

Our reports show you not only how many, and what kind, of reviews you get. They also show youWHOgave the reivew. We match reviews to customers and orders.

Try It For Free For 15 Days – In 3 Easy Steps

Choose A Plan

 

We’ve got plans ranging from as low as $6.99 a month!

 

Link Your Amazon Account

 

Enter your Amazon MWS details and your sending email address. Optional features might require some additional settings in your Seller Central panel.

 

Schedule Your Emails

 

We’ve got sets of templates all ready for you to go. In 4 clicks you can be sending out a suite of 3 emails – and gathering LOADS more reviews.

 

Support

Send Template Based on Fulfilment Channel

 

It’s the simple things that can be the most powerful! We’ve added a feature that quite a few of you have asked for – sending templates based on how the order was sent out. A new menu on the template settings let’s you choose this. All old templates by default have been set to ‘All’.…Read More

New Trigger: Stop On, or Send To, Orders placed with Promotions

Follow Up On Your Promotions Often the people you give Amazon promotion codes to you want to treat extra special. Well, now through ZonMaster, you can automate this as well! What are we calling Promotions There are really 2 kinds of promotions – the kinds YOU give out and the kind Amazon gives out –…Read More

Getting More Positive Seller Feedback

I’m sure you know this already, but, people are lazy. This can sometimes go in your favor, if you know how to take advantage of it. We have a new shortcode available for your email templates that DOES take advantage of this irrefutable fact to get you more positive seller feedback. The shortcode is called…Read More

New Shortcode – Review Link Button

Just a quickie. Users like visual cues and often respond better to an image than the 1000 words it represents So we’ve added a new shortcode –%%review_link_button%%– that replaces the text link to have your customers review your product with a button. Give it a try and let us know how it goes!…Read More

Changes to the Email Template Creator

Adding All Items A lot of you just have one set of templates, so you want those to go out to all your buyers. We’ve made that a little easier with our new ‘Use For All Items’ switch. Turning this on (as seen above) means that this template will apply to all orders in the…Read More

FAQ

What happens if I go over the allotted e-mails for my plan for the month?

 

We will notify you by email when you get to within 10% of your target. You'll have a chance to buy a top up for the remainder of the current billing period.

What If I need to send more e-mails than the ZonMaster plan can accommodate?

If you need to send more e-mails then the current highest plan, please contact us directly. We will customize a plan for you that will fit your needs.

Does ZonMaster.com work with any other Amazon marketplaces, other than USA?

We fully support North American unified accounts (US, CA & Mexico), European unified accounts, India and Japan.

Do You Match Reviews to Customers?

Yes we do! With ZonMaster's custom technology we will be able to tell you who – and from what order – is leaving you reviews. We will also be adding 'Positive Review' and 'Negative Review' as triggers for sending emails.

How Can I become a Zen Master?

My personal feeling is – if you are a Western person – start with Jack Kornfield.Read this


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