I am trying to add a DJ mixer to my inventory, the Rane XP 2016 (UPC: 687499101601). Unfortunately, this item doesn't already exist in the catalog, so I attempted to add it. The UPC apparently already exists as a lighting product.
What do I need to do to create the correct product?
I have created a case for you with regards to this issue and transferred it to the correct team. You will most likely need to provide proof that your products upc code is correct.
Thanks for checking out the forums.