With this shipment however, only 61 of the 135 have been received in, and the shipment was last updated 6 days ago... I've had a ticket open for over 48 hours, and just now got a clear response.
According to support, CHA1 "has backlog issues on site and is requesting more time to receive in the inventory" after 8 days mind you.... The odd thing is, that I had another shipment arrive there 3 days ago which was receive in full already and closed...
I supposed I am confused by this answer because if there truly is a backlog issue then my 8 day old shipment shouldn't be at the front of the list?
I haven't ever had this much delay with any FBA FC. Either they receive the same day of me opening a ticket, or they reimburse for the items they misplaced the same day. Waiting 8 days has been unheard of for me, quarter 4 or not.
Anyone else having issues or is it just me?
First one delivered 17th and hasn't been received yet. Put in a ticket. Told me to allow for 3-5 business days.
Another delivered 19th, started receiving on 20th and, after some starting and stopping, they finished with it this morning (25th).
Wondering if there are other issues that are causing delays since we're talking about 2 different warehouses.
This I expect with RIC2 since the FC is new....
I'm going on day 10 with almost $2K in items just sitting there at CHA1 with no specific time frame of when they will be received. Kind of frustrating